Our Business Support team have an exciting opportunity for
a Document Specialist to join them. You'll provide highly professional,
effective and proactive firm-wide support as part of the central team, to
ensure an enhanced level of service is provided in a timely manner.
This is a full-time, fully remote position, with working
hours of Monday to Friday 10am to 6pm.
Key Responsibilities
- Provide technical support to the business across all
locations (including International teams)
- Assisting IT ServiceDesk with escalated issues which may
include corruption investigation
- Assisting the Document Automation team with troubleshooting
on Contract Express coded documents
- Amend and format documentation, work on highly complex
documents and rectify problems
- Deal with enquiries from clients, colleagues and third
parties and provide an effective transfer of information
- Understand and apply house-style effectively to an expert
level of proficiency
- Monitor and prioritise workflow via BigHand Hub workflow
system
- Share document knowledge with junior members of the team
- Develop working relationships across the firm
- Quality checking of your work and more junior members of
the team
- Collaborating and conferring with stakeholders and
subsequently researching, proposing and implementing specific document
solutions as required
- Ensure you are working with documents and emails in a
compliant and efficient manner
- Work to continuously develop effective ways of working
within the team; drive efficiencies through the use of technology
What we're looking for
We are looking for an experienced Document Specialist who
has advanced knowledge in key software packages such as Contract Companion,
Microsoft Visio, Microsoft Word, Excel, Outlook, PowerPoint, PDF applications
to include pdfDocs, Kofax and Adobe Acrobat DC. You'll also have experience of
using features such as tracked changes, cross-referencing and extensive
troubleshooting.
You'll also have:
- Excellent written and verbal communication skills
- Outstanding organisational skills with the ability to be
flexible in managing tasks and workload on a daily basis
- Previous experience working with complex documents is
essential
- Ability to work as part of a team and on your own
- Essential to have excellent time and performance management
- Ability to work under pressure with little supervision
- Essential to work with confidentiality, discretion and
diplomacy
- The willingness to pro-actively identify opportunities
Salary and benefits
We offer competitive salaries and generous benefits. We value the health and wellbeing of our people and our wide range of initiatives and benefits support this.
Our recruitment process
If you would like any further information about this role or the firm, we would be delighted to hear from you. Please contact, in complete confidence, Tim Jenkins (Recruitment Advisor) on 0117 917 3666 or email tim.jenkins@osborneclarke.com.
Please note that although we include closing dates for our roles as a guide, we review and progress applications on a rolling basis. At Osborne Clarke we do not make any recruitment decisions using automated decision-making.
We are committed to providing an environment where you can perform to the best of your abilities at every stage of your recruitment experience and beyond. If you require any adjustments to be made during the application stage, interview process, or when working with us, please let us know in confidence.