We are looking for a Learning and Development Administrator to join our People Development team and support the delivery of our People Development strategy. This role will support the full People Development offering, including our Trainee, Solicitor Apprentice, Lawyer & Partner development, Firm induction and our Business Services and PA development initiatives. You will have opportunity to be involved in our annual programmes as well as helping to support the growth of our OC Manager initiative.
Reporting to one of our Senior People Development Managers, this role can be based out of our London or Bristol office and we will happily consider applications to undertake this role on a part time or full time basis.
We are a supportive team and you will become a pivotal part of the People Development function, benefitting from 1:1 management and support, exposure to the team and our respective expertise as well as insight in to the firm, our culture and development programmes. On successful completion of your probation, we can also support you working towards a CIPD qualification or similar if this is a step you would like to consider.
What you'll do
As the People Development Administrator, you will play a crucial role in supporting all People Development programmes and projects through efficient administration:
- Email and calendar management: Monitor and triage emails in the People Development inbox, respond or escalate as necessary, and manage calendar invitation responses.
- Firmwide Induction support: Provide administrative support for the fortnightly firmwide induction by sending invitations, scheduling induction sessions, and organising team briefings.
- Solicitor Apprentice and Trainee inductions: Assist with the annual inductions by supporting the People Development Assistant with sending invitations, booking rooms, and arranging training sessions.
- Programme delivery: Collaborate with People Development Managers to schedule sessions, confirm speaker availability, send invitations, and manage all supporting documents for our Trainee and Solicitor Apprentice Lawyer Development programmes.
- Development conversations: Organise diaries, book rooms, and send out invites to schedule Development Conversations for our Solicitor Apprentices and Trainees.
- OC Mentoring programme: Facilitate the delivery of the OC Mentoring programme by monitoring sign-up forms, responding to requests and queries, and ensuring relevant documentation is up to date.
- CILEx liaison: Liaise with CILEx to confirm the progress of colleagues and organise yearly memberships.
- Intranet updates: Update the team's intranet pages using SharePoint (full training will be provided).
- Document and data management: Maintain the team's tracking documents (e.g., PD events calendar, coaching and mentoring trackers) and management information data.
- Invoice processing: Process and track invoices efficiently.
- Solicitors Qualifying Exams: Handle bulk ordering of exam vouchers, send out voucher codes, and track results.
- Seating plan support: Assist the People Development Assistant(s) with data inputting and administrative support for Trainee and Solicitor Apprentice seating plans.
- Travel and accommodation arrangements: Organise travel and accommodation as required.
What We're Looking For
We seek an individual with exceptional organisational skills and a commitment to consistently delivering high-quality work. While prior experience in a law firm is not required, you should be confident in managing multiple workflows, prioritising tasks, and meeting deadlines in a dynamic environment.
Skills and Attributes:
- Communication Skills: Strong written and verbal communication skills, enabling you to convey information clearly and professionally.
- Relationship Building: You will collaborate with colleagues across the UK business, so the ability to build relationships with people at all levels is essential.
- Attention to Detail: We are looking for individuals who demonstrate strong attention to detail. You will have the ability to thoroughly review and analyse information, ensuring accuracy and precision in all tasks. This skill is essential for maintaining high standards and delivering quality work.
- Adaptability and Problem-Solving: An ability to be flexible and adjust methods to meet changing circumstances and challenges. This adaptability ensures that you can effectively handle diverse tasks and projects.
- Prioritisation: The ability to prioritise your work effectively: including seeking support and input from others when needed to complete tasks efficiently. This involves recognising the importance of timely action and making informed decisions to ensure that deadlines are met and projects progress smoothly.
- Balance Workload: Effective workload management is a key requirement for this position. Balancing multiple tasks and responsibilities, ensuring that all assignments are completed on time and to a high standard.
Salary and benefits
We offer competitive salaries and generous benefits. We value the health and wellbeing of our people and our wide range of initiatives and benefits support this.
Our recruitment process
We welcome direct applications for our opportunities - if you would like any further information about this role or the firm, we would be delighted to hear from you. Please contact, in complete confidence, Chloe Tidcombe (Recruitment Advisor) on 0117 917 4162 or email chloe[email protected]
Please note that although we include closing dates for our roles as a guide, we review and progress applications on a rolling basis. At Osborne Clarke we do not make any recruitment decisions using automated decision-making.
We are committed to providing an environment where you can perform to the best of your abilities at every stage of your recruitment experience and beyond. If you require any adjustments to be made during the application stage, interview process, or when working with us, please let us know in confidence.