We have a great opportunity for an experienced Billing
Controller to join our Finance team and play a key role in shaping how we
manage and maximise our revenue across all practice groups.
Reporting to the Revenue Control Manager you will undertake
all aspects of revenue control billing for all practice groups in accordance
with established operational processes and policies. This is an exciting time
to join the Finance department as we have recently implemented our new Practice
Management System, Elite 3E giving you the opportunity to help refine and
improve our billing processes for the future.
This role is based out of our central office in Bristol
working on a hybrid basis.
Key Responsibilities
The Billing Controller will deal with billing aspects such
as, bill production and bill cancellations for all practice groups. As well as
resolving queries across all Osborne Clarke International offices and
processing some disbursements, producing draft and copy bills.
- Deal with and resolve client queries and find solutions for
billing problems
- Possible assistance with e-billing queries and solutions
- Develop and document billing procedures.
- Deal with International queries
- Assist with the maintenance of rates
- Follow up unbilled WIP and disbursements with Fee Earners
- Maintain accurate information held within Elite.
You will share responsibility for the following
(non-exhaustive) list of tasks for your all practice groups:
- Producing bills
- Processing credit notes, bill cancellations and write-offs
- Answering customer queries
What we're looking for
We're looking for someone who has strong collaboration
skills and who enjoys working as part of a team. You'll need to have experience
working within a Revenue Control environment and demonstrate the ability to
handle large volumes of work whilst maintaining a high level of accuracy.
We
are also looking for:
- Excellent customer service skills with ability to ensure
that any issues are addressed promptly, professionally, openly and
constructively
- Someone who is self-motivated who can adhere to set policy
and procedures
- Strong communication skills; able to interact appropriately
and constructively with customers and colleagues
- Ability to work with minimal supervision and to identify
and act on issues which need to be escalated
- Ability to assist with the design and implementation of
policies and processes
- Strong organisational, time management and prioritisation
skills
- A hard working and flexible working manner
- Good IT skills with the confidence to learn new technology
and systems
- Ability to work under pressure whilst paying attention to
detail
Salary and benefits
We offer competitive salaries and generous benefits. We value the health and wellbeing of our people and our wide range of initiatives and benefits support this.
Our recruitment process
Please note that although we include closing dates for our roles as a guide, we review and progress applications on a rolling basis. At Osborne Clarke we do not make any recruitment decisions using automated decision-making.
We are committed to providing an environment where you can perform to the best of your abilities at every stage of your recruitment experience and beyond. If you require any adjustments to be made during the application stage, interview process, or when working with us, please let us know in confidence.