We have an excellent opportunity for two E-Billing
Controllers to join our Revenue Control team in our Bristol office on either a
13 month or a 16 month fixed term contract. It’s an ideal role if you’re self‑motivated,
highly organised and looking to build on your e‑billing expertise within a
supportive, forward‑thinking law firm.
You’ll be joining a collaborative team of billing, e‑billing,
cashier and debt collection specialists who support all practice groups across
OC.
As an E-Billing Controller you’ll take ownership of the full
e‑billing
lifecycle: managing client portals, maintaining rates, producing and uploading
bills, resolving queries and helping to ensure we meet our monthly billing
targets. You’ll work closely with colleagues
across our international offices, suppliers and internal stakeholders to
implement and refine e‑billing solutions, maintain accurate financial data and
keep matters running smoothly while providing an excellent level of service.
Key responsibilities of the role:
- Handling e-Billing aspects such as; uploading of bills into
client specified portals, rate maintenance, bill production and bill
cancellations for all practice groups
- Resolving queries across all OC International offices,
maintaining e-billing systems
- Processing some disbursements, producing draft and copy
bills
- Dealing with and resolving client queries without reference
to manager
- Responding quickly and appropriately to requests and
ensuring that the relevant people are kept up to date on progress
- Finding solutions for billing and e-billing problems
- Working with suppliers to implement e-billing solutions
- Assisting with the maintenance of rates to ensure bills will
be approved within e-billing system/s
- Following up unbilled WIP and disbursements with Fee Earners
- Maintaining accurate information held within Elite
- Handling large volumes of data input when required
- Support the Billing Manager and Billing team as needed
(answer queries, produce credit notes, bill cancellations and write-offs)
- Contribute to the on-going process of policy development,
review and maintenance as required
We are looking for:
Someone with demonstrable e-billing experience and knowledge
in addition to the following skills:
- Self‑motivated, proactive and able to
work on your own initiative with minimal supervision
- Strong collaborator who works openly and constructively with
colleagues across Revenue Control and the wider firm
- Clear, professional communicator who can communicate
constructively with clients and internal stakeholders
- Comfortable handling large volumes of data with excellent
attention to detail
- Able to identify issues, escalate appropriately and
contribute to solutions
- Confident following agreed processes and procedures — and
supporting others to do the same
- Able to assist with the design and implementation of
policies and processes
- Well‑organised with strong time
management and prioritisation skills
- Resilient under pressure while maintaining accuracy and
service quality
- Good IT skills, confident learning new systems and ways of
working
Salary and benefits
We offer competitive salaries and generous benefits. We value the health and wellbeing of our people and our wide range of initiatives and benefits support this.
Our recruitment process
Please note that although we include closing dates for our roles as a guide, we review and progress applications on a rolling basis. At Osborne Clarke we do not make any recruitment decisions using automated decision-making.
We are committed to providing an environment where you can perform to the best of your abilities at every stage of your recruitment experience and beyond. If you require any adjustments to be made during the application stage, interview process, or when working with us, please let us know in confidence.