Our Brand and Communications team have a great opportunity for someone to join them as a Digital Channels Executive (Website), on a 12 month FTC. The role will be full time, based out of our Bristol or London office on a hybrid working basis.
Working with a highly professional, dedicated and innovative team, the main purpose of this role is to support the wider Marketing and BD teams in the development of our digital channels output, specifically our website. This will be a busy and important role within Osborne Clarke. It will shape the successful candidate's technical and strategic skills and enable them to gain key experience inworking with senior stakeholders as a technical expert.
Key responsibilities
- Working with the Digital Channels Manager on a range of web development projects (e.g. navigation, design, new section build), providing input and support at all stages – from briefing, testing and deployment.
- Building new website sections in consultation with the Digital Channels Manager and teams across the business
- Collating briefs on design and functionality changes, inline with brand standards
- Working with our external digital agency to coordinate development projects and regular support and maintenance, ensuring value from the retainer agreement
- Managing the website support process – monitoring user issues, escalating to the developers, testing fixes and development.
- Being the main point of contact for internal CMS users – an approachable technical expert, who can also set the standard for quality control and consistency
- Supporting, training and advising UK and international offices
- Preparing reports in analytics, sharing and interpreting data to inform the business and effect change to support the firm strategy
- Provide additional support and cover across the Digital Channels team on social media, video and podcast production.
Who we're looking for
The ideal candidate will have web experience gained in a similar role and have demonstrative experience using Content Management Systems. You'll also need to be confident in working with digital technology, bringing a spirit of adaptability and curiosity to learning new skills and ways of working. You'll also need to demonstrate:
- Experience working on a wide variety of communications projects
- The ability to work independently with senior business stakeholders, able to develop effective relationships at all levels.
- Strong advisory and influencing skills, able to understand the needs of stakeholders whilst also being able to challenge diplomatically
- An interest in all aspects of the Digital Channels output, and be ready to develop new skills in video and audio editing and social media posting to support the team and advise best practice.
- Confidence dealing with agencies (with support from the Digital Channels Manager), ensuring that briefs are detailed and specific, followed to the letter to ensure projects are delivered on time and within budget.
- Engaged in the cutting edge of digital communications in order to help drive innovation across all areas – identifying new features and platforms to better engage with our audiences.
- Approachable and generous with your knowledge – able to translate technical language – both for website and when sharing analytics – into practical terms for an internal audience, at all levels.
- Good planning, prioritisation and organisational skills, with excellent attention to detail including good spelling, grammar and proofreading skills.
Salary and benefits
We offer competitive salaries and generous benefits. We value the health and wellbeing of our people and our wide range of initiatives and benefits support this.
Our recruitment process
We welcome direct applications for our opportunities - if you would like any further information about this role or the firm, we would be delighted to hear from you. Please contact, in complete confidence, Philippa Hemmings (Recruitment Manager) on 0117 917 4107 or email philippa.hemmings@osborneclarke.com.
Please note that although we include closing dates for our roles as a guide, we review and progress applications on a rolling basis. At Osborne Clarke we do not make any recruitment decisions using automated decision-making.
We are committed to providing an environment where you can perform to the best of your abilities at every stage of your recruitment experience and beyond. If you require any adjustments to be made during the application stage, interview process, or when working with us, please let us know in confidence.